The Fire Shop charges actual freight
costs and ads this to the purchase price of the item once the item is shipped.
This keeps the prices extremely competitive as the customer never over
pays for shipping.
The Fire Shop accepts Visa, and
Mastercard via our online ordering catalog. You can also phone our toll
free number 1.800.487.7567 and order directly over the phone. We do accept
checks and money orders via our toll free number. Checks and Money Orders
take longer to process, and therefore take longer to ship.
The Fire Shop carries only the
best in Fire Fighting gear and equipment. If you are not satisfied with
your purchase for any reason, you can return it within 30 days for a full
refund. If you are returning an item, we will gladly return or exchange
it only if the item has no usage. Customers are responsible for shipping
costs back to the Fire Shop, unless an error was made by the Fire Shop.
Need help? Feel free to contact our customer service department during the hours of 9am and 5pm CST, or send us an email.
FireShop.com Customer Service:
1.800.487.7567 Toll Free
1.815.467.8762 Phone
1.815.467.9016 Fax
Monday thru Friday 9:00am to 5:00pm CST
sales@emcfireshop.com email
